Terms and Conditions | Darkak Bangladesh

Last Updated: August 4, 2025

Welcome to Darkak Mart! These Terms and Conditions ("Terms") govern your use of our website and any associated services operated by Darkak Mart. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Agreement to Terms

1.1 These Terms constitute a legally binding agreement between you and Darkak Mart, located at R.C. Tower, Upashahar, Bogura - 5800, Bangladesh ("we," "us").

1.2 By using our website, you confirm that you are at least 18 years old or have parental consent to use our services.

1.3 We may update these Terms at any time. Any changes will be effective as of the "Last Updated" date. Continued use of the website means you accept those updates.

1.4 We may modify our website, services, or policies based on business needs and legal requirements.

1.5 Our services are strictly intended for residents of Bangladesh.

1.6 Additional applicable policies:

• Privacy Policy

• Return & Refund Policy

• Warranty Policy

2. Acceptable Use

2.1 You agree to use the site only for lawful purposes and in accordance with these Terms.

2.2 You must not:

• Violate any applicable laws or regulations

• Use the website for unauthorized commercial activities

• Attempt to access restricted parts of the website

• Upload harmful code (e.g., viruses, malware)

• Impersonate another user or person

• Copy or reproduce any part of the website without permission

3. User Registration and Account Security

3.1 While browsing is open, registration may be required for ordering or using some services. You agree to:

• Provide accurate and complete information

• Keep your account credentials confidential

• Notify us immediately at info@darkak.com.bd in case of unauthorized access

3.2 We reserve the right to suspend or terminate accounts with false, misleading, or incomplete information.

4. Intellectual Property Rights

4.1 All content on this website, including logos, text, graphics, product descriptions, and software, is owned or licensed by Darkak Mart.

4.2 You are granted a limited, non-commercial license to view and use the content for your personal use only. Reproduction, copying, or redistribution is prohibited without written permission.

5. Payment and Transactions

5.1 We accept payments through bKash, Nagad, Rocket, and Bank Transfer.

5.2 You agree that all payment information provided is accurate and that you are authorized to use the selected payment method.

5.3 In case of payment failure or suspected fraud, we reserve the right to cancel or suspend the order.

6. Order Processing, Delivery & Tracking

6.1 Orders are subject to availability and confirmation via email or SMS.

6.2 Delivery is typically completed within 24–72 hours depending on your location.

6.3 You can track your order through the portal or by contacting our support team.

7. Returns, Refunds, Cancellations & Warranty

7.1 Please review our:

• Return and Refund Policy

• Warranty Policy

7.2 Any request for return, refund, or warranty claim must follow the procedures outlined on those pages.

8. Site Management and Availability

8.1 We reserve the right to monitor, update, or limit website access for security, performance, or policy enforcement.

8.2 Though we strive for 24/7 uptime, we do not guarantee uninterrupted service. We are not liable for any temporary downtime.

8.3 You are responsible for securing your device and network when accessing our website.

9. Limitation of Liability

9.1 The site is provided "as-is" without warranties. We are not liable for:

• Technical issues, viruses, or system errors

• Incorrect product information

• Unauthorized access to user data

9.2 We are not liable for business losses. Our website is intended for personal shopping use only.

9.3 We will not be responsible for delays caused by events beyond our control (e.g., natural disasters, strikes).

10. Termination

10.1 We reserve the right to suspend or terminate your account without notice if you violate these Terms.

10.2 Users may terminate their account by contacting info@darkak.com.bd.

10.3 Banned users are not permitted to create new accounts.

11. Governing Law

These Terms are governed by the laws of Bangladesh. Any dispute shall be resolved under the jurisdiction of courts located in Bogura, Bangladesh.

12. Contact Information

For questions or complaints regarding our Terms, reach us at

Darkak Mart
R.C Tower, Upashahar, Bogura - 5800, Bangladesh
Email: info@darkak.com.bd
Phone/ Whatsapp: +8801711-726501